Shipping & Delivery Policy
Shipping and Delivery
Delivery information for Hong Kong
Delivery Information
Delivery Service Areas
PlantShop.hk provides plant delivery services across all of Hong Kong, including Hong Kong Island, Kowloon, and all districts of the New Territories. We have a professional transport team and specialised equipment to ensure your plants are delivered safely.
Delivery Times
- Standard Delivery: 3-5 working days
- Express Delivery: 1-2 working days (additional charges apply)
- Scheduled Delivery: Morning or afternoon time slots available by appointment
Delivery Charges
| Area | Standard Delivery | Express Delivery |
|---|---|---|
| Hong Kong Island | HK$200 | HK$350 |
| Kowloon | HK$150 | HK$300 |
| New Territories (Urban) | HK$200 | HK$350 |
| New Territories (Remote Areas) | HK$300 | HK$500 |
| Outlying Islands | From HK$500 | From HK$1,500 |
Free Delivery Offer
Orders over the following amounts qualify for free delivery:
- Hong Kong Island: HK$3,000 and above
- Kowloon: HK$2,500 and above
- New Territories: HK$3,500 and above
Delivery Notes
- Please ensure someone is available at the delivery address to receive your order, and provide a contact telephone number
- Large plants require lift or stairway access; please inform us in advance
- Carrying plants upstairs incurs an additional charge of HK$50 per floor
- Deliveries to remote areas or at special times may incur additional charges
- In the event of adverse weather conditions, delivery may be delayed; we will notify you in advance
Corporate Client Delivery
Corporate clients enjoy exclusive delivery services:
- Complimentary on-site assessment and delivery planning
- Flexible delivery scheduling
- Preferential shipping rates for bulk orders
- Dedicated account manager to follow up on delivery progress
Track Your Delivery
To enquire about the status of your delivery, please contact us:
Telephone: +852 2345 6789
Email: plantshophk.official@gmail.com